Frequently asked questions
What is the return policy?
30-day returns. Unused items in original packaging are eligible. Defects or wrong items? We cover return shipping—contact support@premiumcarry.com
Do you ship to my country?
Yes. EU: Free on orders €52.99+ (otherwise €4.90). Worldwide: Tracked shipping from €7.90.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Materials & care
Full-grain leather or durable aluminum/carbon fiber (model-dependent). Wipe with a soft dry cloth. Avoid harsh cleaners and prolonged moisture.
How long is delivery?
Ships in 1–3 business days. EU:10–13 business days. Worldwide:12–15 business days. Tracking emailed at dispatch.